AirLoop Digital Loyalty

Setting and managing your Kiosk 9

• What do I need to have to set up my AirLoop Kiosk?
• How do I download and install AirLoop on my iPad?
• I have installed AirLoop on my iPad, what do I do next?
• How do I configure my awards that show on my Kiosk?
• I have updated my kiosk information through the dashboard, how does it show on my kiosk?

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Working with your Dashboard 4

• Can I change/edit my rewards?
• How do I keep track of how my customers are redeeming their rewards?
• Can I log into my dashboard from my iPad?
• How do I build my rewards?

Signing up Customers 1

• How should I encourage my customers to sign up?

Billing & Fees 7

• Is there a setup fee?
• Do I need to buy my own hardware?
• Do I need a stand? What sort of tablet stand would I require?
• Can I cancel my account at any time?
• Do I use SMS to send my marketing campaigns? Are there any costs for SMS messages?

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Points and Rewards 9

• How do my customers accumulate points?
• Do my customers need to carry any cards with them to earn points for their visits?
• What happens when my kiosk is offline?
• Do my customers need to make a purchase to get points at my business?
• Do the points accumulated by my customers ever expire?

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Best Practices 6

• Four best practices to keep in mind while setting up your loyalty points
• How to create a loyalty program that your customers love?
• Never again should your customers have to carry a loyalty card !
• Daily Deals vs Loyalty Program: A Primer
• 5 Ways To Improve Your Customer Loyalty Program

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General Questions 5

• Do I need WiFi for my AirLoop Kiosk to work?
• Why does AirLoop use SMS?
• Someone asked me about AirLoop, how do I refer them to you?
• How much does AirLoop cost?
• How does AirLoop compare to Groupon?

Campaigns 1

• Different campaign types