Billing & Fees

Is there a setup fee?
No. There are no setup fees for start a digital loyalty program.
Mon, 28 Mar, 2016 at 10:48 PM
Do I need to buy my own hardware?
Yes. You would require to get an iPad (running iOS 8+) to run your own digital loyalty program.
Mon, 28 Mar, 2016 at 10:49 PM
Do I need a stand? What sort of tablet stand would I require?
Yes, you will need a stand to mount your tablet. We recommend you get the TryTen Flip Stand but you can use any stand that suits your needs. The principal o...
Mon, 28 Mar, 2016 at 10:48 PM
Can I cancel my account at any time?
Yes. If you ever decide that AirLoop is not the best loyalty platform for your business, simply cancel your account from your control panel. There are no ca...
Mon, 28 Mar, 2016 at 10:49 PM
Do I use SMS to send my marketing campaigns? Are there any costs for SMS messages?
Yes. There is a charge of $0.05 per outgoing message. Once you setup your account you will have the option to purchase outgoing messaging credits from your ...
Mon, 28 Mar, 2016 at 10:51 PM
Do my SMS credits ever expire?
No, your SMS credits never expire.
Mon, 28 Mar, 2016 at 10:52 PM
Why are you not charging a monthly price like other loyalty programs?
There is no monthly subscription fees and there is no up-front cost for a business to join. We believe that every business should be able to run a sop...
Mon, 28 Mar, 2016 at 10:54 PM