Points and Rewards
Default solution folder, feel free to edit or delete it.
Points are accumulated by customers by entering their mobile phone number on the in-store kiosk.
Wed, 9 Dec, 2015 at 11:01 AM
Your customers check in with their mobile number associated with their account. They do not need to carry any cards with them to earn points for their visit...
Mon, 7 Dec, 2015 at 1:41 PM
When your business loses its WiFi connectivity, it will bump your kiosk offline. During this time the kiosk will not be able to keep track of all the check-...
Mon, 7 Dec, 2015 at 2:55 PM
Most of our merchant partners require their customers to make a purchase after they check-in, but it is completely up to you to decide how you want to set u...
Mon, 7 Dec, 2015 at 2:09 PM
Your customers will never lose their points and they can be redeemed as and when they want for as long as you have your loyalty program.
Tue, 8 Dec, 2015 at 3:02 PM
If you, unfortunately, decide to discontinue your rewards program then it is your responsibility to advise your customers about it and let them know what wi...
Mon, 7 Dec, 2015 at 1:50 PM
Your customers can only redeem their points at the kiosk. At the time of their check-in, your customers see their accumulated points and a list of rewards f...
Mon, 7 Dec, 2015 at 1:56 PM
The total points seen by the customer will change to reflect the difference between their prior points and the point value of the reward that was redeemed. ...
Mon, 7 Dec, 2015 at 2:41 PM
No, the points accumulated at your business can only be redeemed at your business. If your business has multiple locations and all locations have their kios...
Mon, 7 Dec, 2015 at 3:41 PM